Returns Policy :
E-vehicles from PhilaLife are under free returns for any unused product with intact original packaging, within 14 days of distribution. To return a product that is not defective or damaged, please contact the customer support team within 2 weeks.
Refund Policy :
You will be eligible for a full refund of the cost of the product if you return your item unused with all original packaging intact.
For further details go to our Refund Policy.
All PhilaLife Products are covered under our supplier's 1-year warranty for the original proprietor against all manufacturing flaws.
For further details go to our Warranty.
-Excellent customer experience: If you don’t have a
positive experience for any reason, we will do whatever it takes to make sure
you are 100% satisfied with your purchase.
-24/7 Customer support: Please email us at
contact@iphilalife.com if you need any sort of help. Our
team will reply within 24 hours..
-Fast and free shipping: Enjoy fast and free shipping.
-100% Payment Secure: Support Paypal / Credit Card payment.
-Electric scooters are not to be used on footpaths, cycle lanes, or roads in the UK. It is the complete responsibility of the customer to ensure that you operate your e-scooter within all country and local laws. The customer assumes all liability and risk associated with the use of E-scooters and holds PhilaLife and its owners free from any liability caused by their use.
- We are unable to comment on the enforcement of these rules and cannot offer legal advice.
- Please observe local traffic rules and laws.
- Please wear a helmet and protective tools while driving an E-vehicle to ensure safe driving.
- Please charge the E-vehicle regularly in winter. It is recommended to charge it once a week to avoid damaging the battery.
- For safety reasons, please do not ride on rainy days, and not soak the E-vehicle.
- Children must be supervised by an adult at all times.
Buy with confidence with our range of secure checkout options.
Not in love with your purchase? We have a 14-days refund policy!
Enjoy free & fast shipping with us!
Need help? Our team is always ready to support you!
